September 30, 2023 at 13:15 ET
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Bio-Genica Privacy Statement

Welcome! Bio-Genica is committed to providing a fun and safe online environment. The Bio-Genica policy is to respect and protect the privacy of our users. This policy statement tells you how we collect information from you and how we use it. Privacy and safety issues are important to us, and to that end we ask that you read the information below. Your use of this Web Site is subject to the following terms and conditions and acceptance of these terms. Should you have any questions, we also provide our contact information. This privacy policy is effective as of 5/4/2005

Copyrights You should assume that everything you see or read on the Web Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Web Site without the written permission of Bio-Genica. images, photographs, or illustrations displayed on the Web Site are either the property of, or used with permission by, Bio-Genica. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Web Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on this Web Site are registered and unregistered trademarks of Bio-Genica, Inc. Nothing contained on the Web Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this Web Site without the written permission of Bio-Genica or such third party that may own the Trademark displayed on the Web Site. Your misuse of the Trademarks displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.

What information does Bio-Genica collect online?
We do not collect and keep any personal information from you unless you volunteer it. Please review the information below to familiarize yourself with our policies on Web site privacy, so that you can take full advantage of all the fun stuff available at our site.

When submitting an online help request form to Bio-Genica or Genpets Consumer Service, you will be asked to provide your name, email and provide information that will help Bio-Genica resolve your help request. This information will also be made available online (with your email address hidden) to furthur help future users of this website. By submitting information to this website you agree to allow bio-genica and it's partners to make this information available not only on this site, but on other bio-genica and partner run sites.

We do collect information that may not be noticeable to you. If you visit our site or download information, we collect and store: the name of the domain and host from which you access the Internet (for example, or; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the website from which you linked directly to our site. Why? See the information about "cookies" below.

How and why does Bio-Genica use "cookies" to collect information?
A cookie is a small data file that a web site can write to your hard drive for internal reporting and record keeping purposes. Generally, cookies are used by us to measure activity on the website (how many people visited an area on the site or requested information). Cookies also allow us to make improvements and updates to the site based on which promotions or subject areas are popular and which are not. We never save passwords or credit card information in cookies.

The use of cookies is an industry standard -- you'll find them at most major Web sites. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the Bio-Genica site may not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized news preferences or you may have difficulty completing shopping transactions, entering contests, or playing games.

Do you link to other sites?
We do! Please be aware that when on the Bio-Genica site, you could be directed to other sites that may not subscribe to the same policies we do. While Bio-Genica strives to protect users' personal information and privacy, we cannot guarantee the security of any information you disclose online to other sites and you do so at your own risk. These other sites may send their own cookies to users, collect data, or solicit personal information that Bio-Genica is not responsible for.


We hope this section will answer some of your questions about online safety and confidentiality. If you have additional questions, please contact:


Bio-Genica, Inc.
Toronto, ON

One final note from us! By using this website, you signify your assent to the Bio-Genica privacy policy. If you do not agree to this policy, please do not use our websites. Your continued use of the Bio-Genica and Genpets websites following the posting of changes to these terms will mean you accept these changes.

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