February 25, 2024 at 07:52 ET
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Genpets Online Support - Warranty Services


End Users

Genpets 1yr
Genpets 3yr

Check Warranty Online
Create Return Material Authorization (RMA) Online
Check RMA Status Online


Genpets Baby Check Warranty Online
Contact Support to Create RMA
Check RMA Status Online


Accessories Contact Customer Service


All Products Warranty Periods
Limited Warranty Statement
Original Equipment Manufacturer (OEM) Warranty
Genpet Handling and Void Warranty Criteria
Genpet Service Policy

Resellers/Integrators/Value Added Resellers (VARs)

LOG IN - Bio-GenicaVIP
Check RMA Status
Check Warranty and Create RMA Online
RMA Status


Distributors/Original Equipment Manufacturers (OEMs)

Contact your Bio-Genica Account Representative

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